PureNude - Make Up Live beauty, honest looks
Support · PureNude - Make Up

Help Center

Answers to the most common questions about PureNude.

Can't find what you need? We're here to help. Email support

What is PureNude?

PureNude is a beauty & lifestyle app where makeup artists go live, share short "look" videos, and build a following. Browse the Live and Looks tabs to discover creators, and save what inspires you.

How do live sessions work?

The Live tab shows artists going live soon. Tap Remind me on any upcoming session and we'll notify you right before it starts. Enable notifications to receive reminders.

Saving looks

Tap the heart on any look — in the feed or while watching — to save it. Everything you save appears in the Saved tab, along with the live sessions you set reminders for.

Following artists

Open any creator's profile from the story row, the feed, or a look, then tap Follow. You can browse suggested "Artists to follow" from the Saved tab.

Reporting content

PureNude has zero tolerance for objectionable content. Tap the ••• button on any look or profile and choose Report. We review every report within 24 hours and remove content that violates our guidelines.

Blocking a creator

From the ••• menu on a look or profile, choose Block. You won't see that creator's lives or looks anywhere in the app. Blocks are remembered on your device.

Camera, mic & photo permissions

These are requested only when you record a look, join a live, or pick a profile photo. You can change them anytime under Settings > PureNude on your device. Denying one simply disables that feature.

Notifications & reminders

Allow notifications to get reminders for the lives you're interested in. You can turn them off anytime in Settings > PureNude > Notifications.

Replaying the intro

Want the quick tour again? Go to Profile > How PureNude works to replay the onboarding at any time.

Contact us

For anything not covered here, email support@purenude.app. Include your device model and iOS version — we typically respond within 48 hours.